Safety & Care

Product Safety & Care Disclaimer

It is the customer's and dog owner's responsibility to ensure that all Mona & Milo garments and accessories are suitable for their dog, fit correctly, and do not cause any discomfort. Every dog is unique, and sizing may vary even within the same breed. If you need help with sizing, please contact us.

Like all wearable items, dog garments and accessories are subject to wear and tear over time. It is the owner's responsibility to regularly inspect all products — including D-rings, hooks, fastenings, and fabric — to ensure they remain in safe condition. Any item showing signs of wear or damage should not be used until repaired or replaced.

Mona & Milo garments and accessories are designed for everyday use with small to medium breeds. If your dog is an excessive puller or has behavioural tendencies that place additional stress on garments, please be aware that this may reduce the lifespan of the product. We are unable to offer refunds or replacements for items damaged through misuse or dog behaviour such as chewing, scratching, or excessive pulling.

Our decorative accessories and garments are aesthetic pieces designed for lighter use and smaller breeds. They are not heavy-duty products and are not intended to withstand extreme force or wear.

Mona & Milo is not responsible for any accidents, injuries, or incidents resulting from the use of our products. It is always the owner's responsibility to ensure products are safe, well-fitting, and appropriate for their dog at all times.

We recommend hand washing all Mona & Milo products in cold water to preserve their quality and shape.